FAQ
SHIPPING & DELIVERY
All purchases are shipping within 1-3 days order is placed. Items are shipped via USPS and tracking is provided
All Sales Final
All sales are final unless otherwise noted. Not responsible for items lost during shipment. If you feel that your purchase is defective or has an unaddressed issue a message must be sent within 3 days of receiving item.
HandCrafted with Love
All items are handcrafted with love and care. Each piece is unique and one is not like the other. All of the plushies are not suggested for children under 3. Small parts on the crochet critters such as eyes and accessories may fall off and become a choking hazard. Do not machine wash crochet critters, use a damp cloth or wipe to remove dirt or marks.Wall Hangings and wall art that have hand-dye features may fade over time or with extended exposure to the sun. Hand wash plant hangers only.
Special Requests/Commissions
If you have something particular in mind that you need for a special someone or a particular space in your home I am happy to work with you in regards to style and/or color. You will see a "Design Your Own" option under each page. This being said there are limits to what I can offer and I like to keep within the style I already offer. Pricing may vary depending on the exact request. Plushies special requests are limit to the critters I have available, only color and accessories are interchangeable.
Thanks for Sharing!
I ask that any photos you might share from this website or social channels connected be credited as @theenchantedknot_